Contact Us

You can bank on a real person to assist you with your financial needs - personal or business - when you call our Customer Service Center.

Call Us - to speak to a real person in Customer Service

866-372-1275 (Toll Free)

Monday thru Friday: 7:00 am - 8:00 pm
Saturday: 7:00 am - 3:00 pm


To report lost or stolen ATM/Debit Cards

Call 866-372-1275. If after bank hours, call 800-554-8969.


Send Files Securely

Send files safe and secure.


Write to Us

24300 Little Mack
St. Clair Shores, MI 48080


Perhaps we've already answered your question, visit our FAQs.


ATM Surcharge Refund Request

Were you incorrectly charged a fee at an Allpoint ATM? Submit a refund request via Allpoint's website.

Contact Us

If you have a question or a comment, we hope you'll take the time to contact us with your thoughts. Use this form to let us know what you're thinking. We can't wait to hear from you!

To assist us in answering your message as efficiently as possible, if it relates to an account or transaction, please include the last four digits of your account number and the last four digits of your social security number.